About Otis Spare Parts (OSP)

Hey there! I'm John, and I created the Otis Spare Parts (OSP) application to solve a problem I know all too well. Since joining Otis in March 2000 as a modernization helper, I've worked my way up to a route mechanic, tackling the hands-on challenges of the job for over two decades. Before the OSP app, finding replacement parts was a time-consuming task. If I didn't have a spare part in my vehicle, I'd find myself thumbing through binders of Spare Parts Leaflets (SPLs) or heading back to the office to shuffle through job files.

Frustrated and determined to find a solution I created the OSP app, a user-friendly tool that simplifies the process of finding Otis parts. What began as a personal solution grew as more field and office colleagues used the application. The OSP app has a practical field-tested design, built with the purpose to quickly deliver results.